Vern Hydorn and NBM Make Sure the Customer is Always Number One

NBM is a privately-held, multi award-winning independent dealer for Sharp, Konica Minolta, Ricoh, Lexmark, HP, KIP, and FP Mailing Solutions. They are dedicated to providing clients with the latest technological advances and locally managed service that New England-based organizations can depend on. NBM has many office equipment solutions to choose from including interactive displays. They also provise Managed IT, Cloud and Software Solutions, along withManaged Proint Services.

Many companies claim to be the best in the business. At NBM, they make sure that they are the best. They measure customer satisfaction using the nationally recognized Net Promoter Score system. The Net Promoter Score system asks the important question, “How likely are you to recommend us to a friend?” The average US company has an NPS of 10. NBM is proud to have a current score of 93.5! 

Vern has been with NBM since 1987, and believes in their mission statement: "NBM is committed to providing leading edge technology combined with world class service to our customers. It is essential that we establish long-term, mutually beneficial relationships with our clients. We recognize that our strength as an organization is attributable to the quality of our employees. We support an environment that allows our people to approach our customers with enthusiasm and integrity." NBM has four locations: Burlington, Boston and Marshfiels MA along with Bedford, NH. Visit the website for a full listing of how NBM can help your business.


Contact NBM: Phone 781-272-2034 |

Monday, July 15, 2019